About NJ's Children's System of Care

The New Jersey Department of Children and Families (DCF) Children's System of Care (CSOC) serves youth 5-21 years old with emotional, behavioral, developmental, intellectual, and substance abuse needs and their families. CSOC is committed to providing these services based on the needs of the child and family in a family driven, community-based environment.

Most fundamental to the Children's System of Care (CSOC) is its emphasis on the family or caregiver as playing a central role in the health and well being of children. CSOC involves families throughout the planning and any service delivery process in order to create a system that values and promotes the advice and recommendations of the family, a system that is friendly to families and one which provides them the tools and support needed to create successful life experiences for their children with emotional, behavioral, developmental, intellectual, and substance abuse needs.

New Jersey parents can contact the CSOC if their children are experiencing emotional, behavioral health, developmental/intellectual, and substance abuse needs. The parent/guardian must make the call to ask for assistance. Helping professionals may assist the parent/guardian in making the call. Teachers, Social Workers, Clinicians, Medical Personnel, Pastors, and others involved with the child or family can suggest that the parent contact CSOC. If the parent/guardian agrees with the suggestion, the parent/guardian can make the call. If the parent/guardian wants assistance with this process, the professional/supportive person can call with the parent. The helping person can also assist the parent/guardian through a conference call. The parent/guardian must be willing to speak to the Care Coordinator and agree to the CSOC assessment process.

To access NJ's Children's System of Care (CSOC) call 1-877-652-7624. This is a single point of entry, 24/7 toll-free access line that connects you to PerformCare, the Contracted System Administrator (CSA), for the Children's System of Care. For more information and a video about PerformCare click here.